OCI has been made aware of phone calls being made from people posing as OCI trying to collect payment over the phone. Our system has NOT been hacked! These calls are unfortunately just dishonest people trying to use the OCI name for ill intentions. We do not outsource calls. However, our employees do make routine calls to patients to confirm upcoming appointments, collect payment on a balance or to offer the opportunity to make a payment or set up a budget plan for an upcoming procedure over the phone. We offer several payment options, which are all secure. If at any time you feel it is not our staff calling, please hang up and call back. Incoming calls to OCI have not been impacted.
Anyone who believes they may have been a victim of this scam, we encourage to contact their local law enforcement.